Emails are blocked

edited February 14 in Shared Hosting

I am trying replying to emails I receive on the email account I created, and I get "mail delivery fail" for emails @hotmail and one @me.

xxxx@me.com
host mx6.mail.icloud.com [17.133.229.14]
SMTP error from remote mail server after MAIL FROM:xxx@mydomain.ca SIZE=2369:
550 5.7.0 Blocked - see https://support.proofpoint.com/dnsbl-lookup.cgi?ip=198.204.236.166

or

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

xxxx@hotmail.com
host mx3.hotmail.com [104.44.194.237]
SMTP error from remote mail server after MAIL FROM:xxx@mydomain.ca SIZE=2214:
550 SC-001 (SNT004-MC11F16) Unfortunately, messages from 198.204.236.166 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.

Comments

  • Hello Messerschmitt,
    It looks like you are on our free hosting and on the free server. We do get abuse due to the free service and that does cause the IPs to get blacklisted. We are working on getting those cleaned up.

    I would recommend our premium service as we use Mailchannels outgoing SMTP relay and our IPs never get blacklisted on the premium servers.

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